30After years of delighting passengers, confounding councillors and enraging cabbies, Uber became legal. It was the biggest corporate coup of the year, and Black deserves the credit. He put a professional face on an outlaw organization, methodically expounding its virtues without denigrating the competition. While cabbies staged traffic-blocking protests, Black delivered puppies, ice cream and magicians to offices, and launched UberEats and UberHop. Small measures, but they go a long way in a city vexed by congestion.
Keeping his drivers happy now that mandatory insurance coverage is cutting into wages.
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