Nap rooms, sobriety and four other things we hope to see in today’s TTC report
The long-awaited report on customer service on the TTC is coming out today—any minute now, really. Authored by a panel of Toronto notables, the report is expected to recommend a number of operational reforms, as well as a bunch of long-term hiring changes and customer service improvements.
What kind of recommendations are we hoping to see?
• Designated nap rooms.
• Uniforms that make drivers invisible to cellphone cameras.
• Bag-resistant seats. (Could get messy.)
• Did we mention sobriety?
• Totally pimped-out streetcars.
• Finally, transfers that drivers can’t write their digits on.
(Image: Neal Jennings)