Rogers must continue gouging its cell customers or we’ll sue: Mobilicity
Paying ridiculous rates for cell phone services is as familiar to Torontonians as mediocre government scandals. But now a cellular provider is attempting to push this to new horizons by actually suing Rogers for trying to charge lower rates, insisting that bohemeth only charge outlandish fees. Mobilicity, the most difficult to pronounce of this year’s new wireless providers, has announced that they plan to take legal action against Rogers due to its launch of its new “value” brand, Chatr.
Launched earlier this month, Chatr offers relatively low pricing for basic voice and text services. According to Mobilicity, this is only okay for providers that aren’t Rogers. Chatr, claims Stewart Lyons, chief operating officer of Mobilicity, was clearly designed with the sole purpose of competing with stomping out recently launched wireless brands (such as the one Lyons works for) that have been luring customers with their not-so-excruciatingly-expensive plans.
Lyons says that Mobilicity will be taking direct legal action as well as filing complaints to both the CRTC and the Competition Tribunal. Other competitors, however, don’t appear to feel as threatened: “I do think this Chatr is a nice experiment for Rogers, and we’ll see how long it lasts,” chirped Anthony Lacavera, chairman of Egyptian-backed Globalive which owns Wind Mobile.
• Rogers launches Chatr; rival vows legal action [Winnipeg Free Press]
• Mobilicity to take Rogers to court over new discount service [Toronto Star]
27 thoughts on “Rogers must continue gouging its cell customers or we’ll sue: Mobilicity”
Chatr is the guy in the red shirt that the starship Rogers has sent down to planet LowCostCellBill to flank out the competition.
How long do guys in red shirts last when they beam down?
Don’t be fooled. Look ahead.
Rogers’ Chatr is about as permanent and solid as a tent. The sole purpose is to knock out the new competitors so they can go back to charging high rates again. There are regulations the Competition Bureau has in place to prevent such action but Mobilicity will have to prove that this is what in fact Rogers plans to do. It’s gonna be interesting.
it may be nasty, but unfortunately it is the way BIG business works, lowering prices to drive the competition into the dust
WalMart uses similar tactics, except it doesn’t re-invent a bargain version because it supposedly IS the bargain version. It just moves in an displaces the smaller vendors much like a Rhino trying to fit in your bathtub
I’m with Toronto Life. Rogers should be able to charge whatever it likes, and if they drive foreign companies like Wind mobile and Mobilicity out of business, that just means more jobs for Canadians!
Jimbo Jones, your moronic statement, more jobs for Canadians! Who do you thinks works at Wind and Mobilicty headquarters and their stores? Martians?
It’s this uninformed thinking by Jimbo Jones (I wonder what he looks like), that might make rednecks more patriotic.
you stupid and idiot jimbo jones, aren’t you tired of TV and wireless mobile monopoly ? aren’t you sick of being ripped-off by these companies or are you so overpaid for what you do due to your small brain ? yes, who do you think work at wind, mobilicity or public, alienss ? and, you even have the guts to say that you are with toronto life. think and go outside the box for a change to see what true and honest competition and fai business practice is in europe or other continents!! did you know that in europe you can get tv+internet+telephone for about $35 when we pay in canada well over $100 ? i think you work for rogers not toronto life and you are totally brainwashed.
you stupid and idiot jimbo jones, aren’t you tired of TV and wireless mobile monopoly ? aren’t you sick of being ripped-off by these companies or are you so overpaid for what you do due to your small brain ? yes, who do you think work at wind, mobilicity or public, aliens ? and, you even have the guts to say that you are with toronto life. think and go outside the box for a change to see what true and honest competition and fai business practice is in europe or other continents!! did you know that in europe you can get tv+internet+telephone for about $35 when we pay in canada well over $100 ? i think you work for rogers not toronto life and you are totally brainwashed.
Rogers will win this battle. It would be unfair competition not to allow Rogers to compete. Besides, Mohamed (or whatever his name is), the CEO of Rogers, is quite a smart guy. I’m sure he has already had a team of lawyers on it. So yeah, Rogers stock will go up a bit after the CRTC and Competition Bureau decisions. And then sell, sell, sell. There’s too much new competition in the wireless market for Rogers to screw the consumers for much longer even if Chatr can stay. All they will do through Chatr is get a little more of the pie.
But their margins will go down because more Rogers premium customers (i.e. moron Canadians) might get smarter after being shown more options like Globalive and the like.
I bet Mr. Gouge works for rogers. lol. along with the grinch and scrooge
Had Patrick Bennett taken an introductory course in economics and Canadian business history, he would understand why this is, in fact, a serious issue. Jimbo Jones would also benefit from learning the difference between investment and employment before sitting down to a keyboard.
Isn’t it illegal for a company to compete against itself. Isn’t that jerking off your customers while you’re reaming them for everything they’ve got. Can you cancel your contract with no penalty to take advantage of the lower rates or new accounts only.
We get robbed for everything in this country. At least now the competition is robbing us less.
Mobilicity launched with a bang but is going down with a whimper. Most of their corporate stores are closing down. Their flagship store in the Heartland town Center in Mississauga, Markham, Scarborough and Downtown are all shutting down. What happened?
Can anyone shed light on this? Why are they closing their flagship corporate stores if they are not going bankrupt?
Mobilicity seems to be a fly by night operator. I believe they have run out of options and are trying to consolidate by shutting down their corporate stores. These are typical systems of a company in distress.
Mobilicity just shut down its 6 major corporate stores for financial or business reasons. That is not the issue. The issue is their credibility. They threatened to sue Rogers but chickened out, they launched unlimited Pakistan Plan but chickened out, they have closed most of their major corporate stores and claim to open new smaller ones – will they chicken out on this as well?
There are a total of 6 stores that have been shut down. I just saw another one in Brampton which is shutting down next week. If you don’t believe me go and see it for yourself. The proof is in the pudding!
The one on Queens and Brittania in Mississauga was the first to go.
Wind may be, just may be, able to stand up to Chatr but Mobilicity is history! They will be better off suing Rogers and living off any money they get from them. Don’t burn your money on these jokers!
OKAY so Mobilicity is a small company with no tech savvy people working for them. So they got themselves hosted with someone my 10 year niece would for her homepage. They shut down most of their corporate stores. They give out wild threats to sue Rogers. Then they shut down their UNLIMITED South Asia Plan. Where will it end?
Mobilicity has shut down some of its major stores in GTA. They rolled back their South Asia Unlimited plan, they threatened to sue Rogers and are now having a face off with some of its irate customers. We can revoke plans, we can do anything and every thing – PLEASE READ THE FINE PRINT BEFORE YOU SIGN THEM ON! BEWARE!
No offense to Go-Daddy but no Telecom company in the world will host their website there. There services are not for enterprise customers. No wonder Mobilicity is shutting down all of its major stores and getting into a cold war with Rogers and its customers over blocking its UNLIMITED Plans. I received a cal from them that I was using my UNLIMITED plan for 500 minutes every month and they will block it. EXCUSE ME BUT UNLIMITED DOES NOT LIMIT ME TO 500 MINUTES! They are SCAMMERS! KEEP AWAY!
Mobilicity is claiming it has grown by 30% over the past 3 months. Mobilicity may be growing by signing up people who sell 50 other things as well. You cannot equate your corporate store with a pawn shop which also sells Mobilicity. WInd had it right from the word go. They never signed up pawn shops to sell their phones. No wonder Mobilcity is shutting down 10 of their own stores and signing 15 pawn shops and claiming they have grown 30%. This is the worst kind of spin I have ever seen in Corporate America.
We must help them. Every company has issues when they are starting up. So they messed up upteen times. Is that such a big deal? So long as they recognize their blunders and decide not to commit them again they may survive. With the type of BS that is coming from them it looks like they will go down just because nobody ever told them that the CUSTOMER IS KING and the CUSTOMER IS ALWAYS RIGHT. Never ever question the customer!
I just received a flyer from Mobilicity claiming that its Blackberry 9700 uses MS windows mobile 6.5. Can anyone explain me why as to why Mobilicity is making such wild claims. Have they gone mad or is it just another stunt to gain notoriety?
I believe that while Mobilicity may or may not survive, part of its dealer network will certainly close down. Every second store seems to be some kind of an authorized dealer now. The market cannot sustain so many dealers. All those who are Mobilicity exclusive carry the highest risk.
It has been a couple of weeks since Chatr launched its service. Is it having an impact on the Cheap-o-cell community? Are Wind, Mobilicity and Public feeling the heat? The only one crying wolf right now is Mobilicity. Why not wind or Public?
all you people that like to call between 9pm and 8am only if your wife calls first long distance… unless of course if you pay an extra 12 bucks… and are charged after the first ring unless its a saturday but its ok if your girlfriend calls on a monday because shes one of five people that can without you getting charged…etc etc… stay with rogers! please!( I don’t make sense? neither do they) I really don’t want you on my network….my bill with mobilicity for a year is what rogers was for a month or two (no exaggeration and my Android cell phone works a lot better than that Iphone I had with Rogers… worked most places except my house and my work… Peter
I switched from Rogers to Wind Mobile and i am enjoying unlimited calling 24/7 with no contract and a lower monthly bill. Rogers, Bell and Telus can kiss my pasty tushie, i will
never sign up for any service with those thieving, scheming, s***s of b***hes.
Thanks to Wind Mobile, Public Mobile and Mobilcity.
Rogers is a rip off ! I’ve been with them for over 10 years and today I found out that they have been double billing me since April (that’s 9 months), they have added some extra fees onto other accounts and when I finally get a manager on the phone, what does she say ? “Well mam you should have been looking at your bill and called us about the problem”. So you are blaming me for trusting that you will bill me correctly and now I have inconvenienced her to have to do extra work to fill out a form because it’s my fault ? Wow….Then I check my bill I have an extra outlet fee that’s just suddenly and mysteriously been added to my bill and been charged for it for the last 3 months but no one can tell me why this has happened. And this is all because I ordered an extra movie channel and it automatically suspended my wireless account …… To boot I thought I’d cancel my tv cable package because I couldn’t afford paying almost $70 for basic cable (which is ridiculous) and they said I would have to pay $100 to cancel. How am I supposed to save money if you charge me on cancelling the service ? Can anyone figure out what I’m writing here ? No….because I don’t either I just know that I’ve spent 12 hrs dealing with idiots who are ripping me off so I might as well just bend over and take it cause that’s the world we live in ! Is there even a point to switch to Bell or is it just the same crap different pile ?
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