Bell Mobility faces a class-action lawsuit over its pre-paid wireless services
Bell Mobility faces a class-action lawsuit over its pre-paid wireless services
Bad news for Bell Mobility and parent company BCE: they have been served with a $100-million class-action lawsuit over wireless services—a division that has been a cash cow for the company in recent months. Bell Mobility customer Celia Sankar says expiry dates on pre-paid wireless services are illegal, arguing that the payments are defined as “gift cards” under Ontario’s Consumer Protection Act and therefore shouldn’t have a best-before date that allows the company to seize unused credits. If the class-action suit is allowed to proceed, Sankar will represent anyone in Ontario who has used Bell Mobility, Virgin Mobile Canada and Solo Mobile pre-paid wireless services since May 4, 2010 (i.e., a boatload of people).
[Canadian Press]
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