Donato Salon and Spa is the newest resident at the Shops at Don Mills
Donato Salon and Spa is the newest resident at the Shops at Don Mills
Despite the huffing and puffing indie book shop McNally Robinson made when it closed its Shops at Don Mills location (it blamed the mall for its poor performance), there are still businesses willing to move into the complex. The latest is the 6,000-square-foot Donato Salon and Spa, which celebrates its grand opening tomorrow—Leigh and Harlow and Roots are also slated to open. This is the fourth location of Toronto stylist John Donato’s salon; Donato was named best editorial stylist at the 2008 North American Hairstyling Awards.
ooooo I LOVE Leigh & Harlow, can’t wait until they open at Shops at Don Mills! I go nearly every week for lunch but I guess I’ll have to be more spending money! Too funny about McNally Robinson’s “huffing and puffing” why on earth would an “indie” book store open such a huge store in this ecconomic climit is beyond me?! They books were too expensive and the staff were a bunch of snobby introverted nerds – I say good riddens and keep the FASHION coming!!
unfortunatelly i CAN’T say good things about the Academy on lakeshore! Unproffecional stuff!
The location at Shops at donmills is horrible. I went in with a gift certificate that I got for my birthday and they didn’t honor it. They had problems with their system or could not “find” a record so they made me pay. They were very weird and wasted 25 minutes of my time trying to figure out this gift certificate business. The lady who worked on my face was good. Everyone one else looked weird. Nice looking place, horrible customer service and filled with people sending weird vibes. Avoid like the plague.
I recently had my hair highlighted and was not happy with the results. I was left with imperceivable “highlights” and much to my disappointment no one could tell I had my hair coloured. I called the salon to complain and the receptionist assured me that they would fix my hair free of charge. I went into the salon to have my hair fixed and at the end of the appointment was informed that I was to pay for the service. As a result, I was informed I had to sit down in the back of the salon with the salon manager to “discuss” the issue. After being entirely frustrated with the poor service to begin with this is the last thing I would expect from a premiere salon. I was then interrogated by the salon manager, asking me why a “communication breakdown” occurred. I was put in the position that the mix up at the salon was my fault and that the services were unsatisfactory because I did not communicate effectively. Excuse me? Am I the salon professional? I ended up being told that I should have my hair processed more frequently and there was no sincere apology for this lack of customer service. The manager decided to conveniently “honour” the re-do of salon services. However, as a customer, never should I feel that poor service is my fault.