Missing questions from the TTC’s new passenger-audit forms
As part of an apparent shift towards acknowledging its shortcomings, the TTC is inviting riders to come out and Wall Street Journal their most frequently used subway stations. The program, which was unveiled this week by TTC vice chair Joe Mihevc, allows passengers to download and fill out a questionnaire form, the results of which will be presented to TTC staff in a report. The document addresses such crucial questions as “Is there excessive dirt?” and “What do you think you can do as a passenger to improve the safety, quality of ride, and cleanliness of this station?” We felt what was most curious was what was missing. Here, our amendments to the TTC passenger audit questionnaire.
2. When asked a question (e.g., “Will this bus take me where I’m going?”) how irritated was the TTC employee?
a. Total pushover
b. An understandable level of irritation
c. Blonde Dragon